Epson EP-775A Can't print from Microsoft Surface

Discussion in 'Epson' started by burakueda, Dec 17, 2019.

  1. burakueda


    Dec 17, 2019
    Likes Received:
    I was using this printer for years with my trusty Surface 3 until a few days ago.

    Here is what I did so far:
    • Printer's Wi-Fi is on
    • Windows finds the printer and installs the driver and other tools without any problem.
    • Everything seems normal. The printer is not shown as offline, driver unavailable or anything.
    • As soon as I click print, it throws an error "can't print the document".
    • There is no error on printer.
    • Uninstalled/deleted all the drivers and reinstalled them.
    • Paper is there and size is correct.
    • Plenty of ink.
    • Installed Epson Software Updater and everything seems to be the latest version.
    • My desktop PC also finds the printer over the network and installs fine. And I can actually print from my desktop PC.
    Am I missing something?

    Thanks in advance for any help.
    burakueda, Dec 17, 2019
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