Epson EP-775A Can't print from Microsoft Surface

B

burakueda

Joined
Dec 17, 2019
Messages
1
Hi,
I was using this printer for years with my trusty Surface 3 until a few days ago.

Here is what I did so far:
  • Printer's Wi-Fi is on
  • Windows finds the printer and installs the driver and other tools without any problem.
  • Everything seems normal. The printer is not shown as offline, driver unavailable or anything.
  • As soon as I click print, it throws an error "can't print the document".
  • There is no error on printer.
  • Uninstalled/deleted all the drivers and reinstalled them.
  • Paper is there and size is correct.
  • Plenty of ink.
  • Installed Epson Software Updater and everything seems to be the latest version.
  • My desktop PC also finds the printer over the network and installs fine. And I can actually print from my desktop PC.
Am I missing something?

Thanks in advance for any help.
 

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