Hello. I have the above printer for over 2 years and recently it stopped printing. Technician (not service center) says it's a printhead and he charged me for material and labor. When I tried to print when I got home, it printed for 1 page then the succeeding pages are all blank. I brought it back to the technician and after a few hours, he told me it was the main board that is faulty and can't repair it.
With these comments from the technician, I doubt of his capability as technician. Anyway, he returned what I paid for the printer head.
I would like to ask this group, is there any software that can be downloaded to diagnose my printer other than buying a new one?
I hope someone can help me.
Max
With these comments from the technician, I doubt of his capability as technician. Anyway, he returned what I paid for the printer head.
I would like to ask this group, is there any software that can be downloaded to diagnose my printer other than buying a new one?
I hope someone can help me.
Max