Epson Print Layout says printer not found (ET-8550)

Joined
Aug 14, 2022
Messages
2
I'm new to Epson. I am using an ET-8550 and a Mac. I downloaded the Epson Print Layout software and went to put in my printer information and it says Printer Not found. Not sure what I'm doing wrong. Very frustrated. If anyone knows what I should do I would appreciate it. Thank you.
 
Joined
Aug 17, 2022
Messages
1
I had this same issue too - was driving me mad. On a Mac your printer automatically sets up as an Air Printer. You can see if it is by going to preference and selecting your 8550 and if it says air print EPL won't see it. You need to delete the printer and then you need to click the + button select the 8550 but then click Select Software and then a list pops up and then select 8550. It then installs from the driver and the air print thing goes away. Restart EPL and you will be able to see your 8550. I might not have explained this well so if you search support apple update printer software a printing problem it should come up with the page on apple with all the info.
 
Joined
Aug 14, 2022
Messages
2
Okay thank you I will try that. I've just been on phone support with Epson for over and hour and they told me someone else needs to call me back.
 
Joined
Sep 2, 2022
Messages
42
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