Epson Printer Won't Print Black Alone

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Aug 25, 2017
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An Epson printer won't print black text using Word for the Macpro Air. It will print the text in red. (tested)

It will print black if there is color included on the page.

I printed an ad with different colors and it prints fine. Include the black text. It will not print just black text.

Is there an answer out here?

Please help.
 

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