Epson xp 422 cannot recognize cyan catridge

Joined
May 3, 2017
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I recently bought an Epson xp 422 printer, used for about 3days and it alerted me the ink pads were at the end of its service life. I did do I trial reset upto 90%.it worked well for just five minutes then a message again cyan cartridge cannot be recognized, to date iam unable to fix it. Someone help me please
 

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