Epson xp-455 connection problem

Discussion in 'Printer Repair' started by LEricG, May 16, 2020.

  1. LEricG

    LEricG

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    Hi, I'm new to the forum and would very much appreciate some help.

    Yesterday my printer came out with the message "error 000041". Following some advice that I found, I uninstalled the driver then (eventually) managed to reinstall it and reconnected the wifi, but now when I try to print I get told that the "printer is not ready" "You cannot print offline. Connect the product to computer and turn the power on. Click [Online] when displayed, or click [Print Queue] and change settings to Online settings. Alternatively, you can cancel the print job by clicking [Cancel] when displayed."

    Also, if I connect the printer to the PC via the USB cable nothing at all happens when I click on print'.

    I realise you may need to ask for more details but any thoughts, please?

    Many thanks,
    Eric
     
    LEricG, May 16, 2020
    #1
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