Epson XP-455 problem. Help please!

Discussion in 'Epson' started by LEricG, May 21, 2020.

  1. LEricG

    LEricG

    Joined:
    May 15, 2020
    Messages:
    2
    Likes Received:
    0
    My printer came out with the message

    "Printer error.
    Turn power off and on again.
    For details, see your documentation.
    000041"


    Following the instructions, I turned off and on again several times but it made no difference.

    Then following some advice I found here https://medium.com/@JessecaDavies/h...ter-error-code-000041-easy-steps-cf843dbe7f3d I uninstalled the driver then eventually managed to reinstall it. (I first tried to re-install the driver from the disc using the Run InstallNavi.exe but kept getting the message installnavi stopped working. Eventually, I looked in the folders on the disc and found the WIN64 folder and used setup64 from that; the driver did install successfully from setup64.) Then I reconnected the Wi-Fi, but now when I try to print I get told that the printer is "Not ready" with this message;

    "You cannot print offline. Connect the product to computer and turn the power on. Click [Online] when displayed, or click [Print Queue] and change settings to Online settings.

    Alternatively, you can cancel the print job by clicking [Cancel] when displayed".

    I checked the connection from the menu on the LCD screen on the printer, which claims that the connection is OK.

    Also, when I connected the printer to the PC via the USB cable nothing happens when I click on print'.

    The printer is XP-455; Serial number X5C8075233

    I am running Windows 7 Ultimate 64 bit.

    The printer has since begun to make a noise like a ratchet slipping.

    Tried to photcopy but got message 'ink low' (black) briefly then 000041 error showed again. Turned off - ink carrier now partly out of 'home' position.

    Any help most appreciated.

    Thanks
    Eric
     
    LEricG, May 21, 2020
    #1
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.