HP flow M525 pullout keyboard

Joined
Dec 11, 2018
Messages
6
I have 2 of these models with a pullout keyboard that are exhibiting the same issue. The keyboards are not functioning at all.
Using the push button on the back of display, the keyboard shows as being installed, but that's it.
I have replaced the keyboard and even the display unit and also updated the firmware.
Still no response.
Any idea what I may be missing ?
Could a recent software update be the culprit ?
I don't suspect the formatter board and don"t THROW parts at machines.
2 machines. Same symptom. Same time.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top