Product: Cp3505dn
Hello,
recently had to replace the usual left cartridge locking device and right cartridge slide.
Everything back up and running but the printer is only printing black (it seems) on the bottom third of each piece of A4 paper.
Have tried:
1. Stripping it down again to check MDA and work done on locking mechanisms correct including toner cam mountings etc - no problems obvious - note no printer errors are shown.
2. 3 calibrations
3. Toner change (all HP originals)
4. NV reset and Engine check
5. Various test pages all of which seem to be missing the black on the top two thirds.
I'm flummoxed, common sense implies the cartridge slide work has caused the problem but I cant seem to resolve it in that area so I am hoping the description of only the lower third of a page being printed black raises some ideas.
Thanks in advance.
Hello,
recently had to replace the usual left cartridge locking device and right cartridge slide.
Everything back up and running but the printer is only printing black (it seems) on the bottom third of each piece of A4 paper.
Have tried:
1. Stripping it down again to check MDA and work done on locking mechanisms correct including toner cam mountings etc - no problems obvious - note no printer errors are shown.
2. 3 calibrations
3. Toner change (all HP originals)
4. NV reset and Engine check
5. Various test pages all of which seem to be missing the black on the top two thirds.
I'm flummoxed, common sense implies the cartridge slide work has caused the problem but I cant seem to resolve it in that area so I am hoping the description of only the lower third of a page being printed black raises some ideas.
Thanks in advance.