HP OfficejetPro 8720 giving error message There is a problem with printer. Turn off then on. This doesn't fix it.

Joined
Jan 14, 2021
Messages
4
I have an HP4650 All-in-One inkjet 3-yrs old - Recently it is not recognized by the devices and stays offline - The scanner option disappeared after a software update - I was told by HP to install HPSmartPrint - It worked for a week then nothing at all - I've deinstalled and reinstalled all software and WI-Fi connections with no long lasting effect - My printer is out of warranty so no real help from HP - I'm stuck.
 
Joined
Mar 24, 2019
Messages
148
Try checking printers and devices through Control Panel, sometimes another print service gets set as default.
 

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