HP pagewide mfp 477dw printing only some strips of the page

Jul 31, 2023

We have turned on our printer for the first time in ages and are having a printing issue as shown in this photo. Generally, one thin length of a document prints fine but the rest is blank, patchy or incomplete.

I've done many of the standard cleaning and service processes but not improved yet.

The same/similar issue occurs whether printing test page direct from the printer or a document from PC so it seems to be a printer not PC config issue.

Can anyone identify a fix for this?

Best wishes,



  • printer test page.jpg
    printer test page.jpg
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