Konica Minolta Magicolor 5430DL Black Printer Cartridge Problem

Discussion in 'Minolta' started by Valerija, Feb 20, 2017.

  1. Valerija

    Valerija

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    Hi!
    I have a problem with the black toner error message. It says "replace black toner", but when I replaced it the message still shows up and I am not able to print. Once before when the same message appeared and also changing the toner didn't help, I found that the paper was jammed at one place. Removing the paper solved the problem. This time the mechanical part seems to be fine. Any idea?

    Big thank you!
    Valerija
     
    Valerija, Feb 20, 2017
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  2. Valerija

    ruffin

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    There may be option in printer control panel to "Reset To Factory Defaults Settings".
    If so, try that. Otherwise remove power cord few minutes. Regards
     
    ruffin, Feb 20, 2017
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  3. Valerija

    Valerija

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    I found "Restore user default", but that doesn't change anything. Also 2nd method...
     
    Valerija, Feb 21, 2017
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  4. Valerija

    ruffin

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    Black toner cartridge may be defective. Try new OEM cartridge.
    Remove paper trays ... Using flashlight look carefully through paper path for paper jam or obstruction.
    Is black toner OEM cartridge? Are you sure its full? Here is printer manual:

    http://content.etilize.com/User-Manual/10276676.pdf
     
    ruffin, Feb 22, 2017
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  5. Valerija

    ruffin

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    Does Black Toner Supply Indicator reflect full cartridge?
    TonerSupplyIndicator.jpg
     
    ruffin, Feb 22, 2017
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  6. Valerija

    Valerija

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    Change the toner again? It was just replaced! Yes, it is new OEM cartidge. Also I didn't find paper jam. It seems that physically nothing is wrong. Do you have any other idea?
    Thank you! :)
     
    Valerija, Feb 22, 2017
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  7. Valerija

    ruffin

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    My previous gave you picture of Toner Supply Indicators. Does Black Indicator (K) reflect full cartridge?


    TonerSupplyIndicator.jpg

    Though not specific to your problem, see this video:
     
    ruffin, Feb 22, 2017
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  8. Valerija

    Valerija

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    It shows that it is empty. But it just doesn't make sense because I have put in a brand new one.
     
    Valerija, Feb 23, 2017
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  9. Valerija

    ruffin

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    Valerija: Did you remove the protective film from new black cartridge?

    RemoveProtectiveFilm.jpg

    I gave you a link for manual above. Re-read pages 58 through 64.

    Now remove protective film from newly installed cartridge
    Does Black indicator now show full cartridge? If no results, install
    new Black Cartridge. Follow manual instructions carefully.
    Let us know results.
     
    Last edited: Feb 23, 2017
    ruffin, Feb 23, 2017
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  10. Valerija

    Valerija

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    I did, sure. Now I have solved the problem like that. In the settings I have set the printer in the way, that even if the error message is there, it goes ahead with printing. The prints are beautiful and far away form any sings of empty toner.

    Thank you for your help! :)
     
    Valerija, Feb 23, 2017
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