LaserJet Enterprise M607 problem

Discussion in 'Hewlett Packard' started by vendetta041990, Mar 6, 2019.

  1. vendetta041990

    vendetta041990

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    Hello everyone. we have a company printer which is a LaserJet Enterprise M607. Originally the printer was for A4 size and then since we had no A4's left, I changed it to Legal size. For some reason when changing the tray size to Legal, it doesn't fit and even caused a paperjam. I forced the tray inside of the printer and now for some reason I can't pull it out. I thought that manually taking off the papers solved the problem but it didn't and even without papers, the tray is still stuck. In the picture it the metal bar is kind of stuck now.
     

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    vendetta041990, Mar 6, 2019
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