Lexmark X464 ADF not functioning

Oct 13, 2018
Hi there

I have a lexmark X464 multifunction mono laser printer.
I have an issue that when i load paper in the top ADF to scan/copy, the printer does not use the ADF, but rather it uses the flatbed.

I can't seem to find any issue with the machine. When I insert paper into the ADF, i hear a beep to tell me the paper is loaded. A green light appears on the top of the ADF lid to tell me that paper is ready. The printer does not even attempt to use the ADF, so it's not a jam/pickup issue.

I have reset the printer to default settings, no luck.

Any help would be appreciated.

Thanks so much.

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