M5526cdw won't print


Joined
Mar 26, 2019
Messages
1
Hi, looking for some help please. Our office printer will not print when we send jobs to it. It is an intermittent thing and we have tried pressing the energy saver button and we have downloaded the latest KX driver but nothing seems to solve it unless we pull the power chord out and put it back in again. We get errors on our screens, and the printer doesn't seem to register the job sent to it until we unplug and re-plug the power. Any suggestions would be appreciated. We use Office 365 and W10.
 
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