.NET error when scanning to searchable PDF in Control Center 4


Joined
Aug 30, 2019
Messages
1
Hi,

I just recently picked up a Brother ADS-3600W scanner. It works great except when I try and use the control centre 4 to scan to a Searchable PDF, I get the .NET error pasted below. Everything scans fine, the file is created & searchable, but I get this error 1-2 x after a scan, and it is really annoying. This is on a new computer that pretty much only has a browser, and the Brother scanner driver & bundled apps installed on it.

I could just use OCR on a different software but it is MUCH slower so i'd really like to use this built-in feature of my Brother Scanner and only seems to work with CC4.

Odd, I don't get the error when scanning on my main desktop PC, and I have no idea what is different. I tried uninstalling and re-installing the brother scanner driver & software, same error. I tried over USB and over LAN, same error.

I am running x64 Windows 10 pro. I installed the VC Redistributable files in the Brother software package (2005, 2008, and 2010 versions - 2008 and 2010 were already installed). Can't install .NET as it comes with Windows 10.

I've contacted Brother Support but no response yet. Google isn't revealing either.

Any ideas? Thanks for any assistance,

-----

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at LMS.MainWindow.MainWindow_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3815.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
NuanceLS
Assembly Version: 1.1.5.1
Win32 Version: 1.1.5.1
CodeBase: file:///C:/Program%20Files%20(x86)/ControlCenter4%20CSDK/NuanceLS.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3815.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
NLUtils
Assembly Version: 1.1.3.2
Win32 Version: 1.1.3.2
CodeBase: file:///C:/Program%20Files%20(x86)/ControlCenter4%20CSDK/NLUtils.DLL
----------------------------------------
System.ServiceProcess
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceProcess/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3801.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3815.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
CommunicationEncryption
Assembly Version: 1.0.0.0
Win32 Version: 1.1.5.1
CodeBase: file:///C:/Program%20Files%20(x86)/ControlCenter4%20CSDK/NuanceLS.exe
----------------------------------------
NLSCH_1_1
Assembly Version: 1.1.4.1
Win32 Version: 1.1.4.1
CodeBase: file:///C:/Program%20Files%20(x86)/ControlCenter4%20CSDK/NLSCH_1_1.DLL
----------------------------------------
NLSCH_1_0
Assembly Version: 1.0.4.1
Win32 Version: 1.0.4.1
CodeBase: file:///C:/Program%20Files%20(x86)/ControlCenter4%20CSDK/NLSCH_1_0.DLL
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3815.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System.Security
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3752.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
 
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