Oki c6100 fatal error 980

Jun 22, 2012

I only had a sheet of paper stuck in the fuser; I removed the fuser and pull the paper as I have done 3 times before. The Printer is Brand NEW; I have used less than 200 sheets so far. Now it comes with this Fatal Error 980.

I tried the following:

1. Turn machine on while pushing and holding the TWO up/down menu buttons at the same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1."
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in the menu window.
8. Restart the printer.

However, this procedure doesn't work for the OKI C6100, because step 5 doesn't appear.

Please Help or Advise!!!



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