OKI ES3640 White Mark on Cards

Discussion in 'OKI' started by simon270893, Mar 16, 2019.

  1. simon270893

    simon270893

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    Hi, im new to OKI printers , and large laser jet printers so not sure of diagnostics etc.

    When printing i get a line where the image rubs off.. can be in any colour but almost looks like its getting cut off. sometimes i think its ok, then if i rub over the image the same line will rub off.

    attached a photo if ti helps.. any help will be much appreciated!

    thanks

    Simon
     

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    simon270893, Mar 16, 2019
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  2. simon270893

    simon270893

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    i have also done some more testing as below.

    Did a full colour page on each CMYK colour and happening on all of the colours.

    Tried on heavy card, medium paper and standard - all happening

    Have tried using the manual feed ( which is what i need to be using) and using thinner paper through the normal tray and still the same outcome, so not sure if this is a feeding issue, or laser etc?

    Thanks
     
    simon270893, Mar 16, 2019
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