Pixma series MG 3022 printer off-line error

Discussion in 'Printer Repair' started by pinkwitch1, Sep 24, 2020.

  1. pinkwitch1

    pinkwitch1

    Joined:
    Sep 24, 2020
    Messages:
    5
    Likes Received:
    0
    Location:
    The Valley of the Moon
    I recently moved all my equipment and printer to a new location and plugged in my printer to what I think is the right usb port but now it will not print from the computer. It goes to the queue but will not respond and print a document from my computer. The computer software claims that it is offline. But I then changed the computer to read print online, and it still does not respond. I moved the usb cable several times, to different ports, and it is still doing that same thing. I tried to set it up so it would print without the cable, like they said to do, but no love there either. Can anyone help me? I work with this thing all the time and must print documents off the computer regularly for work.
    Thank you for your help.
     
    pinkwitch1, Sep 24, 2020
    #1
    1. Advertisements

  2. pinkwitch1

    asda

    Joined:
    Sep 7, 2020
    Messages:
    12
    Likes Received:
    0
    Location:
    California, USA
    asda, Sep 26, 2020
    #2
    1. Advertisements

  3. pinkwitch1

    pinkwitch1

    Joined:
    Sep 24, 2020
    Messages:
    5
    Likes Received:
    0
    Location:
    The Valley of the Moon
    pinkwitch1, Sep 26, 2020
    #3
  4. pinkwitch1

    pinkwitch1

    Joined:
    Sep 24, 2020
    Messages:
    5
    Likes Received:
    0
    Location:
    The Valley of the Moon
    Further on this thread: I plugged the printer into an old computer to test if there was a port issue but it still is off line even when I unchecked the use printer offline box. This is all very dissappointing, and I hope it is not a built in obsolescence feature of printers now, since it seems there are a lot of threads recently with similar issues. Or could this be an windows ten upgrade problem that no one wants to admit to or address?
     
    pinkwitch1, Sep 28, 2020
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.