Printer “resets” each time it’s turned on

Feb 25, 2019
I’ve had a HP Envy 5032 just over a year and for no obvious reason every time I switch it on it seems to factory reset and I need to choose language, country and align the printer. I then try to reconnect to the wireless network but it just gets stuck trying to find a network and does not give me the option to manually enter the network information. I have to turn the printer off and then go back to setting up the printer as before. I don’t have a USB cable so have been unable to try connecting with this.

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