Replacement ink service

Joined
Nov 5, 2017
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1
Hi bought a HP 5000 all in one printer and have signed for the 3 month instant ink trial with a few to increase the time at a cost I connected everything tested my computer .However although my instant ink enrolment was accepted the window on the printer is telling me my instant ink has been cancelled and thats before I have used it anyone got any ideas why thanks
 

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