Samsung CLX 3305W - Paper jam in tray 1

Joined
Feb 23, 2024
Messages
7
I have an ideal color laser printer, but I recently experienced the message "paper jam in tray 1".
* 100% sure there is no paper stuck anywhere!
Naturally, I started using Google and read that the cause often has to do with dirt/dust on the "pickup roller" with the advice to clean it. . . . so I deliberately removed the part, cleaned it, but the error message keeps repeating, pffff!
During a print job, the paper is simply no longer retracted into the printer!

Does anyone have any advice on what I could try?
 
Joined
Feb 23, 2024
Messages
7
Thanks for all advices . . . (none)?
In the meanrime I found out that the problem could be solved by replacing a "Main Tray Soleroid", which I bought from AliExpress yesterday.
Curious? When I have received the spare part, I will inform others my expirience.
ONLY WHEN THERE IS A REACTION AND SOMEONE IS INTERESTED.
 
Joined
Feb 3, 2024
Messages
85
Did you blast compressed air inside the paper tray area after you removed the tray? Sounds like debris is on a sensor somewhere. Or there's an actual paper jam deeper than where you're looking. We've seen everything from paper clips to wooden dowels get stuck in printers at times. I would look a lot closer and also blast air throughout the printer and try again. If it still shows up, factory reset it and/or upgrade firmware.
 
Joined
Feb 23, 2024
Messages
7
Did you blast compressed air inside the paper tray area after you removed the tray? Sounds like debris is on a sensor somewhere. Or there's an actual paper jam deeper than where you're looking. We've seen everything from paper clips to wooden dowels get stuck in printers at times. I would look a lot closer and also blast air throughout the printer and try again. If it still shows up, factory reset it and/or upgrade firmware.
 
Joined
Feb 23, 2024
Messages
7
Thanks, I have tried already everything you advised and all without result.
The only (and last) thing I will try is what I saw on youtube:
 

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Joined
Feb 23, 2024
Messages
7
Disassembled the printer after watching the YouTube instructional video several times. Followed carefully, replaced the main tray soleroid (bought from AliExpress €3.39) and reinstalled the printer. Turned on the printer and . . . . pfff: Everything worked as usual again!
 

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