Hi, first I´m not a english speaker so I apologize if a make a mistake trying explaining my problem. I'm trying to install this printer, but from the installer i get a error message: "The device 'IP' cannot be identified", the weird is if I try search the printer from firefox or chrome, I can see the device, so is not a network problem, I can do a ping command on CMD too. I tried the same in another PC withouth antivirus program and windows firewall opened, I was thinking that was the problem but I get the same error message. I attach images to reference. Thank you for your help.