Samsung ML-2251N - Paperjam error without paperjam

Discussion in 'Printer Repair' started by Berger Stromversorgungen, Sep 3, 2014.

  1. Berger Stromversorgungen

    Berger Stromversorgungen

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    Dear all,

    since a week i have a confusing error at my Smasung ML-2251N printer.
    We use the printer in our company since 2006, about 85.000 pages were printed yet.

    The toner was empty, so I insert a new one (original samung toner).
    After that the printer began with a control run, which stopped after 2 seconds.
    The red error LED went on.

    I made some try with the new and the old toner, but the result was the same.

    I opened the printers control site, which said, that it's a paper jam.
    We controlled that, but theres no paper jam.

    Has anyone an experience with that?
    Could it be, that a sensor breaks just after i changed a toner?
    Who can fix that?

    The official Samsung support has no idea.

    Thank you for answers,

    Best regards

    Christoph Huber
     
    Berger Stromversorgungen, Sep 3, 2014
    #1
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