Sawgrass Printer not getting black print

Joined
Aug 17, 2022
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Hi there, our company bought a Sawgrass SG500 sublimation Printer for doing Mugs etc. But when we print Black it is coming out more of a milk chocolate, colour. Not being up to speed with Sublimation on mugs yet are you better working in CMYK or RGB and how do others get really deep blacks?
 

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