Scan function does not work for Wifi connected Stylus SX235W#

Discussion in 'Printer Discussion' started by Marymount, Jun 11, 2017.

  1. Marymount

    Marymount

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    My Stylus SX235W is connected to an HP Laptop via Wifi. It is recognised by the PC (Devices& Printers) and will print from Word, Excel, Acrobat etc. However when I install the Scan software from the Epson site it does not rcognise the printer.

    So I tried to correct this by downloading and running the Printer Setup software, again from the Epson site. At the "connection" point in the setup procedure Wi-fi Network Connection was selected; upon clicking next the message "Network interface not available"

    But clearly the printer (originally added via the Windows add printer function) is communicating with the PC.

    How do I overcome the problem of the Scan programme not recognising the printer?
     
    Marymount, Jun 11, 2017
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  2. Marymount

    ruffin

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    What is your OS? Windows 10, Windows 7, 32 bit/64 bit etc.
    Was Scan software not available on install CD?
    Obviously you have a router. Do you know the router address (SSID)?
    Do you know router passphrase (password)?
     
    ruffin, Jun 11, 2017
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  3. Marymount

    Marymount

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    Thanks for the reply. To answer your queries:
    1, Windows 10 64 bit
    2. I do not recall receiving an install CD - rather a guide with Epson web address to down load
    3. Yes it uses an router - as it is in France it is an Orange LiveBox and yes I do have the password
    However we are away from the house at present (for a couple of days) so do not have a note of it with me.

    I like the dog!

    Cheers.
     
    Marymount, Jun 13, 2017
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  4. Marymount

    ruffin

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    Un-install your scan application Win 10 as follows;

    Open the Start menu.
    Click “Settings”.
    Click “System” on the Settings menu.
    Select “Apps & Features” from the left pane. ...
    Select the Epson Scan app you attempted to install previously (HIGHLIGHT IT).
    Click the Uninstall button that appears.

    Visit this WEB site:

    http://esupport.epson-europe.com/Pr...+bhhnlbjgVkhMeKV14yU002F42WtWKQ3aU8U003D&tc=6

    In drop-down window (top left of page) select your OS (Win 10 64 Bit)

    Download Epson Scan Driver V3.783 dated 7-1-2016
    Place this on your desktop and then click it to start install
    Do not interrupt install process

    ________________________________________________________________________


    Should this fail to solve issue, then we will uninstall all Epson software, including
    printer driver and begin from beginning.

    Uninstall Epson Printer Driver:
    Navigate: Control Panel -> Devices & Printers -> Right Click SX235W Icon ->
    Select “Remove Device”
    Do this for any other remaining SX235 Icons

    Uninstall all Epson Software as previously instructed

    Visit this WEB site:
    GB&data=VkjUmbBFNN2l+bhhnlbjgVkhMeKV14yU002F42WtWKQ3aU8U003D&tc=6

    In drop-down window (top left of page) select your OS (Win 10 64 Bit)

    Download Printer Driver V6.93 dated 10-12-2013
    Download Epson Scan Driver V3.783 dated 7-1-2016

    Install both after viewing video below:

    Here is a Youtube Video that may assist you with WIFI Install:


    You may need the Router address (SSID) and Passphrase (password)

    Advise
     
    ruffin, Jun 13, 2017
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