Scanner error message on Epson WF-4740

Joined
Jan 24, 2020
Messages
1
The message displayed is:
Scanner Error
Turn the printer off and on again
If the error is not fixed contact Epson.com for technical support. 100016

Epson's support is useless.
Has anybody had this problem and been able to resolve it?
 
Joined
Jan 27, 2020
Messages
3
Same exact error & Support doesn't respond - blaming coronavirus staffing issues. Had this printer a few years & never had a problem. Anyone out there have a fix?
 

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