Sharp Printer cannot print from new HP Windows 10 pro laptop.


Joined
May 5, 2016
Messages
2
Windows 10 pro

Printer is a Sharp MX-M453N



The printer is connected to a network/domain and so is the HP laptop. This is a new laptop and I use a program called "PC move" to move all the applications and files from the old HP laptop to the new one. I downloaded the new driver for the Sharp printer and looking at the control panel, the printer is listed. But when I tried to print with it, the printer wakes up but it doesn't print. I do see the job going into the print spooler but quickly disappears as though it is going to print. We are able to print on other printers on the network and other users are able to print to this printer without a problem. I have had network people look at this and they are mystified and well. I downloaded the Universal driver from Sharp but still didn't work. Are there any ideas out there?
 
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