xerox iv c2260 help!!!

Joined
Jan 11, 2015
Messages
1
Hi I am trying to configure my printer to the laptop... it ends up saying the device cannot be found.. I have tried connecting is via usb, downloaded the driver from the websit, and connecting it by manually putting in the Ip address. I called the customer service but they said they cannot help until the device is attached to the internet, which I have tried doing by attaching the ethernet cable to the printer. What else can I do? Please help running out of all options here...
Thanks
 
Joined
Jan 14, 2015
Messages
2
Have you attempted to hook the printer to another computer? If so, does the other computer seem to recognize the device?
 

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