Xerox 6500 not entering Service Mode and ESS Diag mode

Discussion in 'Printer Repair' started by Hula Gurl, Jul 12, 2020.

  1. Hula Gurl

    Hula Gurl

    Jul 12, 2020
    Likes Received:
    I am trying to get into my printer's Service Mode and ESS Diag mode by holding down the up and down arrow keys while turning on the printer. I was able to do this a few years ago but now it will not work. It just boots up as normal. The up and down arrow keys function normally so, it is not a switch problem. Does anyone know if Xerox disabled this function (I just got a new lapto and the drivers were downloaded along with maybe something else?) or if there is another way to get into Service Mode and ESS Diag.
    Hula Gurl, Jul 12, 2020
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