3224c constant paper jam j063

Discussion in 'Printer Repair' started by isaac, May 2, 2017.

  1. isaac

    isaac

    Joined:
    May 2, 2017
    Messages:
    5
    Likes Received:
    0
    I was given a ricoh 3224c colour printer copier for free. Before I took it everything was working perfectly fine, but as soon as I got it home I did a test print. it oriented that one page perfectly but every other print is jamming and paper looks like and accordion when it jams, any help will be much appreciated, If you need more information please don't hesitate to ask, thank you all very much.
     
    isaac, May 2, 2017
    #1
    1. Advertisements

  2. isaac

    ruffin

    Joined:
    Dec 7, 2016
    Messages:
    249
    Likes Received:
    18
    Location:
    Florida, USA
    What thickness paper do you use? Use real printer paper and dont exceed max recommended thickness.
    See your printer manual.
     
    ruffin, May 2, 2017
    #2
    1. Advertisements

  3. isaac

    isaac

    Joined:
    May 2, 2017
    Messages:
    5
    Likes Received:
    0
    tried a couple of different thicknesses but still the same problem, always gets stuck in the exact same place with the same error code and folds up like an accordian
     
    isaac, May 3, 2017
    #3
  4. isaac

    isaac

    Joined:
    May 2, 2017
    Messages:
    5
    Likes Received:
    0
    I'm thinking it is a sensor does anyone have any information or know where to get the repair manual,
     
    isaac, May 4, 2017
    #4
  5. isaac

    ruffin

    Joined:
    Dec 7, 2016
    Messages:
    249
    Likes Received:
    18
    Location:
    Florida, USA
    Do not think sensor causes paper to fold accordian style. Check your rubber rollers.
    They should rotate with ease, just with your finger movement.
    Maybe something caught in paper path. Try to observe exactly at what point paper stops. Look for obstruction.
    Loose screw - piece of broken off plastic - frozen roller - stiff roller. Observe rubber on each roller. Look for cracked rubber on rollers.

    It doesnt make sense that printer worked fine just before you got it. That points to paper thickness that you
    might be using. Can you borrow paper from your printer source, just to try.

    Service manual here:

    https://filemare.com/en-us/browse/7...224 C/RICOH AFICIO 3224C (SERVICE MANUAL).pdf
     
    ruffin, May 4, 2017
    #5
    isaac likes this.
  6. isaac

    isaac

    Joined:
    May 2, 2017
    Messages:
    5
    Likes Received:
    0
    thank you ruffin, ill check those and let you know how it goes.
     
    isaac, May 6, 2017
    #6
  7. isaac

    isaac

    Joined:
    May 2, 2017
    Messages:
    5
    Likes Received:
    0
    printer.jpg
    this is what is happening, any information would be greatly appreciated, where the paper is stopped on the steel roller is where it always stops and the printed image always ends up on the black rubber roller because the paper gets stops I'm presuming.
     
    isaac, May 7, 2017
    #7
  8. isaac

    btakac

    Joined:
    May 18, 2017
    Messages:
    2
    Likes Received:
    0
    Hello,
    I was curious as to whether or not you resolved this issue or not?
    I am experiencing exactly the same problem with paper stopping in exactly the same place on the vertical transport. I cleaned the optical sensors as well as all rubber feed rollers, but still experiencing the same problem. The printer now cannot even pass one sheet of paper. Going to check the mylar now.
    Thanks; I will share results if I remedy the fault.
     
    btakac, May 18, 2017
    #8
  9. isaac

    ruffin

    Joined:
    Dec 7, 2016
    Messages:
    249
    Likes Received:
    18
    Location:
    Florida, USA
    ruffin, May 20, 2017 at 7:01 PM
    #9
  10. isaac

    btakac

    Joined:
    May 18, 2017
    Messages:
    2
    Likes Received:
    0
    That document was worthless, but thanks for thinking of me.
    I diagnosed the problem correctly by replacing the registration clutch. I should have known that it was going bad because I had heard the paper "slap" when printing, and this became more pronounced over time. I believe that this noise was a result of the clutch engaging later and later before it failed completely.
     
    btakac, May 20, 2017 at 7:07 PM
    #10
  11. isaac

    ruffin

    Joined:
    Dec 7, 2016
    Messages:
    249
    Likes Received:
    18
    Location:
    Florida, USA
    Sorry. Wish we could have been more help.
     
    ruffin, May 20, 2017 at 7:11 PM
    #11
    1. Advertisements

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads
  1. Dmacman
    Replies:
    1
    Views:
    549
    0ld Martian
    Nov 28, 2003
  2. John Roche
    Replies:
    1
    Views:
    569
    kilowatt@charter.net
    May 24, 2005
  3. Bob
    Replies:
    1
    Views:
    359
  4. unfaithful@REMOVEprodigy.net

    HP OfficeJet d145: Constant Scanner Failure

    unfaithful@REMOVEprodigy.net, Sep 25, 2006, in forum: Hewlett Packard
    Replies:
    2
    Views:
    1,071
    Johann Backer
    Sep 29, 2006
  5. Andrew Rossmann

    HP Officejet, constant cartridge installed popups

    Andrew Rossmann, Jan 19, 2007, in forum: Hewlett Packard
    Replies:
    3
    Views:
    994
    Andrew Rossmann
    Jan 21, 2007
  6. wanda09112@yahoo.com

    Paper Jam caused major Jam

    wanda09112@yahoo.com, Dec 25, 2003, in forum: Printer Paper / Media
    Replies:
    1
    Views:
    741
    Chuck
    Dec 26, 2003
  7. Kirby
    Replies:
    0
    Views:
    869
    Kirby
    Sep 13, 2013
  8. alex11111

    Paper jam alert but there is no jam

    alex11111, Oct 31, 2016, in forum: Printer Repair
    Replies:
    1
    Views:
    196
Loading...