Brother MFC-J430W not printing cyan

Discussion in 'Printer Repair' started by lurkerwilliam, Oct 15, 2015.

  1. lurkerwilliam

    lurkerwilliam

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    My Brother MFC-J430W will not print cyan.

    So far I have:

    1. Switched out cyan cartridges (using genuine Brother Innobella ink)
    2. ran the cleaning option from the printer's menu several times
    3. cleaned inside printer in accordance with manual
    Still, every time I run a test print, all I get is this: [​IMG]I'm at my wit's end with this thing, not sure where or what to clean. Any help or advice would be very much appreciated! Thanks.
     
    Last edited: Oct 15, 2015
    lurkerwilliam, Oct 15, 2015
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  2. lurkerwilliam

    Josh Kemmer

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    I think the cyan print head might be clogged already.
    Maybe this video will help you.
     
    Josh Kemmer, Oct 19, 2015
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