Brother MFC-J475DW


Joined
Oct 3, 2015
Messages
2
This printer works fine in everything except Adobe Reader. Whenever I try to print a .pdf I get a dialog box stating "this document cannot be printed". When I click okay I get another dialog box stating "No pages were selected". When I click okay the box goes away and I am back in the document. I am running Windows 7. I have uninstalled all Adobe products and reinstalled Reader. No improvement. I checked "system restore" but I have no restore points that are before the problem. Any suggestions? Thanks
 
Ad

Advertisements

Ad

Advertisements

Joined
Oct 3, 2015
Messages
2
You might try to replace your adobe installer with a newer version.
Thanks for the idea Josh. I did uninstall then updated and reinstalled adobe. No success. I noticed I was having other problems (not printer related) with other programs. All started after installing and running AVG anti virus. Not saying anything bad about AVG, I know it is a good a/v. I uninstalled AVG then reformatted my hard drive and started from scratch. Luckily I keep all my data on external h/d. Anyway, problems solved.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top