Brother MFC-J480DW stuck (4 white stripes on screen)

Joined
Sep 16, 2019
Messages
1
Hi,

My dad loves ruin everything he touches.
He tried using the Fax, but since he has no English, he made it stuck (attached).

Now I have to fix it ):

The issue: the printer stuck (screen) with 4 white stripes. I think he did kind of firmware that was stuck somehow


I WOULD APPRECIATE ANY SUPPORT HERE - THANK YOU ALL

** i'm very technical so shoot me anything you can imagine
 

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