Canon Image runner 400s print quality issue.

Discussion in 'Printer Drivers' started by calhoun, May 23, 2012.

  1. calhoun

    calhoun

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    We have a client who is running the Canon imagerunner 400s.
    Then copier is also a network printer.
    When they print a pdf file on 11x17 paper,
    the Text comes out faded. When they print on normal 8.5x11, it comes out ok.

    the printer is hosed off a 2008 x64 server.
    I have tried the latest drivers from canon, from 9-30-11,pcl 5 but the issue remains.
    I have also tried hosting the printer off a 2003 server to see if that made any difference. It did not.
    I was wondering if anyone else here has had this issue with canon and looking for ideas.
    The workstations are running windows 7 32bit.
     
    calhoun, May 23, 2012
    #1
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