Canon Image runner 400s print quality issue.

May 23, 2012
We have a client who is running the Canon imagerunner 400s.
Then copier is also a network printer.
When they print a pdf file on 11x17 paper,
the Text comes out faded. When they print on normal 8.5x11, it comes out ok.

the printer is hosed off a 2008 x64 server.
I have tried the latest drivers from canon, from 9-30-11,pcl 5 but the issue remains.
I have also tried hosting the printer off a 2003 server to see if that made any difference. It did not.
I was wondering if anyone else here has had this issue with canon and looking for ideas.
The workstations are running windows 7 32bit.


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