Canon MX922--paper size issue coupons.com

Discussion in 'Printer Repair' started by ewh88, Jul 9, 2013.

  1. ewh88

    ewh88

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    I just purchased a Canon MX922. When I try printing a coupon from coupons.com the printer thinks I am trying to print a photo and tries to print from the upper tray compared to the lower tray with the standard paper size. I put a 4x6 photo in the upper tray and the coupon prints very small. I saw that this might be an issue with Epson printers but haven't seen anything about Canon printers. (I am trying to print from a Macbook Pro and previously had a Kodak printer that was able to print from coupons.com on standard size paper)
     
    ewh88, Jul 9, 2013
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  2. ewh88

    Laser Tek

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    Have you changed the print setting of your printer? Print>General Tab> Preferences. From there, you can set the size that you want to print.
     
    Laser Tek, Jul 10, 2013
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  3. ewh88

    scdepatr

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    Same problem for me

    I also have the MX922/Macbook Pro and am being forced to load paper in the upper tray for coupons to print. They come out so small I doubt the store will take them. :(

    There is no Print > General Tab on a Mac that I'm aware of. Any other thoughts on how to fix this?

    Thanks!!
     
    scdepatr, Sep 2, 2013
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  4. ewh88

    wallyg

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    Same issue

    Anyone have a solution?
     
    wallyg, Sep 7, 2013
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  5. ewh88

    shelwick

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    I had the same problem and just solved it. The problem lies with the coupon printing program, in my case Coupons.com. I went to the Coupons.com Help Center and there is a topic on coupons printing too small. The solution is "Canon Printer : Confirm that your printer is not using an AirPrint driver as the default printer selection." After changing that option for my default printer the coupons printed correctly.
     
    shelwick, Jul 6, 2015
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