Epson ET-15000 (Ecotank) failing during startup. (Error 000031- Video Link Inside)

Joined
Oct 7, 2020
Messages
1
Video First:

This happens when I try to boot it up.

Epson ET-15000. Used ~780 prints flawlessly, then suddenly this issue starts. Any ideas? No paper is stuck that I can see.
 
Joined
Nov 21, 2020
Messages
44
That looks a lot like the C84 when the sensor board that reads the horizontal position of the printhead has disconnected or gotten a short at the connection point where the ribbon cable connects in.

I don't have an ET-15000 to check nor a service manual but the behaviour of the printhead and that speed left + screech was classic "blind printhead" of old.

Having a total brain fart trying to remember the correct part name for the strip and sensor but hopefully that's of some help.
 
Joined
Jan 20, 2021
Messages
1
Video First:

This happens when I try to boot it up.

Epson ET-15000. Used ~780 prints flawlessly, then suddenly this issue starts. Any ideas? No paper is stuck that I can see.
Did you ever figure out what was wrong with your printer? Mine has started doing this and I have no clue how to fix it.
 
Joined
Oct 19, 2020
Messages
2
Any answers? How to fix. Mine also started with this thing.
Any answers? How to fix. Mine also started with this thing.
Turn you printer off and restart, during the restart phase unplug the printer. Wait for a couple of minutes before you plug it back up. I think this might reset the setting or something, it should work like normal. This is how’ve got mine to start printing again. Hope that helps!
 
Joined
Jun 9, 2021
Messages
3
Video First:

This happens when I try to boot it up.

Epson ET-15000. Used ~780 prints flawlessly, then suddenly this issue starts. Any ideas? No paper is stuck that I can see.
Did you ever figure out what the problem was. Mine started doing the same thing today.
 
Joined
Sep 2, 2021
Messages
1
I had the same thing happen to me so I brought it to the service center because leaving it unplugged did not do anything. According to the technician the problem was there was grease on the transparent ribbon. After he cleaned it all is well and running again.
 
Joined
Sep 9, 2021
Messages
7
This kind of error can happen when the head loses track of where it is. It could be a dirty ribbon that runs behind the head. Or possibly the metal bar the carriage runs on needs a drop of oil if there is any friction. It could also be a loose ribbon cable or faulty sensor or board. Anyway, the easiest thing to try is to carefully clean the ribbon with Windex. If you don't want to remove the cover try and bend the head of a q-tip at right angles and slide it across the front and back of the ribbon

Kind regards
Chris
 

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