EPSON EXPRESSION XP-8500 SETUP PROBLEMS

Joined
Sep 28, 2019
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1
Hello everyone
I am experiencing difficulties in setting up a new printer. setup will not go past stage one of installation. the following happens:-
1, switch on power button, 2, select language, I press the English button, that's it, it does some movement noises then the screen displays a message saying " turn on the printer again, see your documentation for more details, 000031"

does anyone know what this means, and yes all the packaging has been removed.

many thanks

Richard
 

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