Epson printer unable to print envelopes


Joined
Nov 26, 2017
Messages
2
I have just purchased an Epson XP 6000 printer and am unable to print envelopes. I am advised each time I attempt this action that the CD/DVD is not correctly loaded. To undertake this action it is necessary to load a CD/DVD into a tray under paper tray number 2. All attempts fail. Any suggestions that might overcome this problem.
 
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Joined
Dec 7, 2016
Messages
1,001
John: Dont think CD/DVD has anything to do with printing envelopes. Could you have misread instructions?
Leave your CD tray in storage position and follow envelope print instructions. Trying to locate manual. If successful, will try to help.
 
Joined
Nov 26, 2017
Messages
2
John: Dont think CD/DVD has anything to do with printing envelopes. Could you have misread instructions?
Leave your CD tray in storage position and follow envelope print instructions. Trying to locate manual. If successful, will try to help.

Thanks for your reply. The Epson XP 6000 is a new printer in U.K. I don’t know if it has been available in US for some time. The instruction manual is some 230 pages (albeit small pages) long. It makes it very clear that it is not possible to print envelopes before inserting a CD/DVD into the second paper loading tray. Does not make any sense to me either. Thanks anyway for your comment
 
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