HL-2270DW paper feeding problem

Joined
Jul 9, 2017
Messages
1
I have a gently used HL-2270DW printer that has developed a problem feeding paper from the paper tray.
I have already replaced the paper feed rollers and cleaned everything.

The paper is picked-up fro the tray and pushed up towards the manual feed slot, but seems to hit something on the way to the printer. If I pull the paper tray out very slowly I find the leading edge of the paper has been fed up into the printer. If I pull the paper tray out, I can manually feed the paper up into the printer and the sheet will print fine. The manual feed slot also works just fine.

Anyone got an idea?

Thanks in advance for the help.
 
Joined
Dec 7, 2016
Messages
1,001
ftarz: appears something has fallen into paper track, blocking paper transport path.
Turn printer up-side-down and shake it. This might clear path way.

Also be sure paper not held to firmly in paper tray. Should be slight clearance in
paper slide adjustments.
 

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