Hi,
Just bought HL-L2300D. It is connected to a Windows 10 Professional (Anniversary Update) x64 machine.
The driver installation went fine (I uninstalled and retried before posting this). It prints fine. However, it goes to sleep (reported as 'Offline' in Brother Status Monitor) and won't wake up when I print to it. Instead, a 'USB Connection Repair Tool' window pops up saying it couldn't connect to the printer and with the following advice:
"1. Check that the machine is On and there are no error indications.
2. Disconnect the USB cable from the computer and the machine, then connect again"
Then it goes into the (Brother) troubleshooter, which claims to have cured the problem but the printer remains offline.
The only way I can make the printer come online is to press the on/off button on the printer. Then I can print. Eventually it goes Offline again and the same cycle recurs.
None of the advice on Brother Support at http://tinyurl.com/j3p2t3q makes any difference and my email to Brother Support seems to have evoked no response.
Any advice on how to overcome this problem would be greatly appreciated. Thanks!
Just bought HL-L2300D. It is connected to a Windows 10 Professional (Anniversary Update) x64 machine.
The driver installation went fine (I uninstalled and retried before posting this). It prints fine. However, it goes to sleep (reported as 'Offline' in Brother Status Monitor) and won't wake up when I print to it. Instead, a 'USB Connection Repair Tool' window pops up saying it couldn't connect to the printer and with the following advice:
"1. Check that the machine is On and there are no error indications.
2. Disconnect the USB cable from the computer and the machine, then connect again"
Then it goes into the (Brother) troubleshooter, which claims to have cured the problem but the printer remains offline.
The only way I can make the printer come online is to press the on/off button on the printer. Then I can print. Eventually it goes Offline again and the same cycle recurs.
None of the advice on Brother Support at http://tinyurl.com/j3p2t3q makes any difference and my email to Brother Support seems to have evoked no response.
Any advice on how to overcome this problem would be greatly appreciated. Thanks!