Have Win XP and have a HP 7310 printer which I had to re install with the software. When I try to scan a picture I get a error message
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package scan.msi' is the box below
C:\Documents and Settings\owner\Local Settings\Temp\7zS0F49\setup\Scan\"
The software eventually opens but then I get
"The program has encountered an unexpected error, object reference not set to instance of an object"
and shuts down . Any ideas on whats wrong ? Thanks !!
.
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package scan.msi' is the box below
C:\Documents and Settings\owner\Local Settings\Temp\7zS0F49\setup\Scan\"
The software eventually opens but then I get
"The program has encountered an unexpected error, object reference not set to instance of an object"
and shuts down . Any ideas on whats wrong ? Thanks !!
.