HP Photosmart 7520 Won't Print Black

Discussion in 'Printer Repair' started by Mike H, Apr 23, 2019.

  1. Mike H

    Mike H

    Joined:
    Apr 22, 2019
    Messages:
    4
    Likes Received:
    1
    HP Photosmart 7520 won't print black color. I have tried all of the"fixes" that HP recommended. It still doesn't print black. The color worked but it was poor quality/blurred. I cleaned the print head but it didn't fix it. The printer shows that it needs head alignment. I installed a new print head but that didn't help. The printer still shows that it needs head alignment. Any thoughts on how to repair this? Thanks, Mike H.
     
    Mike H, Apr 23, 2019
    #1
    bocahgarot1982 likes this.
    1. Advertisements

  2. Mike H

    Shadowman

    Joined:
    Mar 24, 2019
    Messages:
    25
    Likes Received:
    3
    Is it an OEM cartridge or 3rd party? What is the expiration date on the cartridge?
     
    Shadowman, Apr 23, 2019
    #2
    bocahgarot1982 likes this.
    1. Advertisements

  3. Mike H

    Mike H

    Joined:
    Apr 22, 2019
    Messages:
    4
    Likes Received:
    1
    I have always purchased my cartridges from Sam's Club. This black cartridge is a double size cartridge with an expiration of 11/01/2020. Thanks Shadowman for any help that you can give me.
     
    Mike H, Apr 23, 2019
    #3
  4. Mike H

    Shadowman

    Joined:
    Mar 24, 2019
    Messages:
    25
    Likes Received:
    3
    Shadowman, Apr 23, 2019
    #4
  5. Mike H

    Paulfbn2046

    Joined:
    Apr 10, 2019
    Messages:
    4
    Likes Received:
    0
    Could be a few different reasons for this but maybe the printhead for the black ink needs replaced on the printer.
     
    Paulfbn2046, Apr 26, 2019
    #5
  6. Mike H

    Mike H

    Joined:
    Apr 22, 2019
    Messages:
    4
    Likes Received:
    1
    I tried that solution, and a couple of other suggestions, but nothing worked. I still get messages about "head alignment" and to contact HP. Every solution that I have tried comes back to the same cycle of "power on/off" and "head alignment". Getting frustrated.
     
    Mike H, May 8, 2019
    #6
  7. Mike H

    Mike H

    Joined:
    Apr 22, 2019
    Messages:
    4
    Likes Received:
    1
    I replaced the cartridge and the print head. It still won't align.
     
    Mike H, May 8, 2019
    #7
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.