Kyocera ECOSYS M3540idn: every print job requires a manual touch for the tray selection

Discussion in 'Kyocera' started by Montrealer99, Jun 13, 2018.

  1. Montrealer99

    Montrealer99

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    Brand, model of printer: Kyocera ECOSYS M3540idn
    Setup: corporate network printer installed via printers share
    ==
    Workstations: Dell laptops and desktops
    O/S: Windows 7 Professional and Windows 10
    ==
    Every time a print job is sent to the printer, one is prompted to select on the printer's physical control panel the tray to use:
    - 'check [status/job cancel]'
    - 'add the following paper in the multi purpose tray; press [paper selection] to select the other paper source;
    paper selection; use MP tray; [hold]; [cancel]'
    - 'paper selection': [1]; [A4];
    [2]; [A4]; [plain]
    ==
    Printer preferences on the workstation are:
    . 'source': 'auto source selection'
    . 'media type': 'unspecified'
    . 'destination': 'printer default'
    ==
    Actions taken:
    - power cycled MFP machine
    - removed printer from the workstation and re-added it
    - added it on another workstation running Windows 7 Profesionnal
    - same thing happens
    ==
    Thanks for your input.
    Pierre
     

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    Montrealer99, Jun 13, 2018
    #1
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