Kyocera FS-2100dn printer

Oct 6, 2022

We have a Kyocera FS-2100dn printer with two trays. (tray 1 and tray 2)
The problem is that we want to print to tray 2 the printer takes the paper of tray 1.
If we remove tray 1 and than print to tray 2 is works.

Anyone have any idea what could be the problem ?

Software is OK.
Because I did the test in Word and select tray 2.
We have also a second FS-2100 printer with two trays and on this printer it works well.
So it's a mechanical problem.

Thanks for any respons.

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