Lexmark MS811n Vinyl Label Printing Error 10.01

Discussion in 'Lexmark' started by Mac, Apr 7, 2015.

  1. Mac

    Mac

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    Our company recently purchased the Lexmark MS811n printer. When it prints about 5 pages in rapid succession we get an error of:

    Frequent use of vinyl labels may
    damage printer [10.01]
    >Continue
    Show me

    The thing is we are not using vinyl labels. The paper is standard 8-1/2x11, 67 lb paper. It's more of an inconvenience than anything because it won't print until you click on the "continue" button.

    Is anyone else having this problem? Is there a fix for it?

    Thanks in advance!
     
    Mac, Apr 7, 2015
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  2. Mac

    Angie

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    I get the same error, how do you fix it????
     
    Angie, Jun 24, 2015
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  3. Mac

    Mac

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    I wish I knew. The printer won't do anything until you hit the X button. I work at a new car dealership in the parts department and we do A LOT of printing.

    I may have to contact Lexmark Support.
     
    Mac, Jun 24, 2015
    #3
  4. Mac

    Angie

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    I've called Dell support and I should have called my dog instead. Maybe Lexmark has better support
     
    Angie, Jun 24, 2015
    #4
  5. Mac

    Mac

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    Yea, and your dog would have been happy to talk to you too!

    All the info I can find in my searches is how to clear the error. I was hoping to find a patch.
     
    Mac, Jun 24, 2015
    #5
  6. Mac

    The Bowling Tech

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    I would change the paper type in the tray. Tell the mach its labels, or a thicker paper.
     
    The Bowling Tech, Jun 24, 2015
    #6
  7. Mac

    Mac

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    Mac, Jun 24, 2015
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  8. Mac

    John Choo

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    The last reply seems to be more practical but if that fails for you, I would look into replacing the logic or main board or the hard drive if there is one in this model.
     
    John Choo, Feb 10, 2016
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