Magenta is not printing in demo page

Jul 25, 2021
Hi All,

I start my machine bizhub c454e and start printing, this happens, magenta is not coming, in tech mode level history 1 is showing 0.0% value. Anyone can help?
WhatsApp Image 2021-07-19 at 12.59.13 PM.jpeg
WhatsApp Image 2021-07-19 at 2.38.53 PM.jpeg

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