We have a small network consisting of a server and some windows laptops. The connection is p2p. The printer is connected to the network using wireless connection and static ip is assigned.
I cannot scan using the printer on any other devices connected in the network but can successfully print with it. I also checked scanning documents using usb connection and it worked.
There's also an issue where i don't always see scan options on the printer when i right click it on devices and printers. It was there when i first installed it but it doesn't show now. I can however see it in imaging devices in device manager
I installed the printer using brother full package software , When i open control center and press scan , the window gets stuck and hangs and later shows with a message "failed to connect to the device".
Are there any other ways to solve it . I tried on windows 7 and 10 but had no luck.
If there's anything else that i am unclear about , please ask.
thank you
I cannot scan using the printer on any other devices connected in the network but can successfully print with it. I also checked scanning documents using usb connection and it worked.
There's also an issue where i don't always see scan options on the printer when i right click it on devices and printers. It was there when i first installed it but it doesn't show now. I can however see it in imaging devices in device manager
I installed the printer using brother full package software , When i open control center and press scan , the window gets stuck and hangs and later shows with a message "failed to connect to the device".
Are there any other ways to solve it . I tried on windows 7 and 10 but had no luck.
If there's anything else that i am unclear about , please ask.
thank you