OKI 9655 face up stacker not being detected as open

Sep 6, 2021
Hi, on my secondhand Oki c9655dn I get a message to open the face up stacker when I try and print card from the mpt.

I have opened the face up stacker, folded out the hinged bit and swiveled round the support bar. I have tried opening it before powering on, after powering on, before sending the print, after sending the print, I still get the same error message 580 the face up stacker cover is closed. I cant hear any microswitches activating when I open it, please does anyone know how the machine senses if it's open or closed, and how to fix the problem,

Many thanks.

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